Orders received before Noon ET, Mon-Fri are usually shipped the same day depending on product availability.
Standard Shipping (2-6 days): Flat Rate of $6.95 for any purchase under $55.00. FREE for orders over $55.00. Delivery is made by USPS.
UPS Ground (1-5 business days): Flat Rate of $10 for any purchase under $55.00. Orders between $55 and $100 it is a $3.00 Upgrade. Orders over $100 receive FREE UPS Ground Shipping.
2nd Day Air (2 business days): Shipping rate is calculated based on weight and location.
Next Day Air (1 business day): Shipping rate is calculated based on weight and location. Saturday delivery is available at an additional charge and must be requested via e-mail after the order is placed.
Shipping to Military, Hawaii, Puerto Rico, Alaska and other territories are subject to an additional shipping charge. Rates are provided at checkout.
International Shipping please find rates at checkout.
Returns are accepted within 30 days of purchase. You must first contact us to receive a return authorization number before making a return. Unauthorized returns will be refused.
Refunds can be obtained within 30 days of purchase for any unused merchandise, EXCEPT ELECTRICAL APPLIANCES, in its original purchase condition and packaging.
Image Beauty does not provide refunds on electrical appliances (blow dryers, flat irons, etc..). Appliances are eligible for store credit in the form of a gift certificate, or exchange only within 30 days of purchase.
Used product, if still in reasonable condition, can be returned for exchange or credit within 30 days of purchase.
We do not accept returns on used hair color or personal items such as hair brushes, hair ornaments, hair extensions, accessories, nail clippers & more.
Please view our entire shipping & return policy here
I received product from you before! Very happy, very pleased! Thank you ALL !
This is exactly what my colorist uses on me when salons are open, so I was so happy/grateful/excited to be able to order it with the developer and do my color at home during this quarantine. It's a great product, always leaves my hair in great shape, and the color is exactly what I like. I am SO grateful for Image Beauty, I will order from you again! And even with the pandemic, this came in a timely fashion.
I have been using this color fior years. I’m so glad I found this site, so easy to order, quick sipping and great product!
It was so easy and fast delivery I love this place
We have been using this hair color brand for 5+ years never disappoints! We have also been buying it exclusively from Image Beauty which also never disappoints! Great service especially now that we have to order online. Thanks for being there!