Orders received before Noon ET, Mon-Fri are usually shipped the same day depending on product availability.
Standard Shipping (2-6 days): Flat Rate of $6.95 for any purchase under $55.00. FREE for orders over $55.00. Delivery is made by USPS.
UPS Ground (1-5 business days): Flat Rate of $10 for any purchase under $55.00. Orders between $55 and $100 it is a $3.00 Upgrade. Orders over $100 receive FREE UPS Ground Shipping.
2nd Day Air (2 business days): Shipping rate is calculated based on weight and location.
Next Day Air (1 business day): Shipping rate is calculated based on weight and location. Saturday delivery is available at an additional charge and must be requested via e-mail after the order is placed.
Shipping to Military, Hawaii, Puerto Rico, Alaska and other territories are subject to an additional shipping charge. Rates are provided at checkout.
International Shipping please find rates at checkout.
Returns are accepted within 30 days of purchase. You must first contact us to receive a return authorization number before making a return. Unauthorized returns will be refused.
Refunds can be obtained within 30 days of purchase for any unused merchandise, EXCEPT ELECTRICAL APPLIANCES, in its original purchase condition and packaging.
Image Beauty does not provide refunds on electrical appliances (blow dryers, flat irons, etc..). Appliances are eligible for store credit in the form of a gift certificate, or exchange only within 30 days of purchase.
Used product, if still in reasonable condition, can be returned for exchange or credit within 30 days of purchase.
We do not accept returns on used hair color or personal items such as hair brushes, hair ornaments, hair extensions, accessories, nail clippers & more.
Please view our entire shipping & return policy here
Very unhappy with last couple of purchases of this product. I have used it for many years and it is fantastic for curly hair; however, it now comes as if it has been watered down and not foamy at all. Not sure what the problem is but you can’t even hold it in your hands to get it on your hair. You literally need to pour it on which is ridiculous. It’s a mess. I have recommended it to so many people over the years who have stopped to ask what I use on my hair. I would truly be embarrassed if they were to get it now. WHAT HAS HAPPENED???
I LOVE this product for my hair. It helps control it despite humidity. I’ve been using it for several years but it is getting harder and harder to find. So, I buy several bottles at a time so I’m sure to have it on hand all the time. Love it!
Have been using this product for some time and love how it works for my fine hair.