Orders received before Noon ET, Mon-Fri are usually shipped the same day depending on product availability.
Standard Shipping (2-6 days): Flat Rate of $6.95 for any purchase under $55.00. FREE for orders over $55.00. Delivery is made by USPS.
UPS Ground (1-5 business days): Flat Rate of $10 for any purchase under $55.00. Orders between $55 and $100 it is a $3.00 Upgrade. Orders over $100 receive FREE UPS Ground Shipping.
2nd Day Air (2 business days): Shipping rate is calculated based on weight and location.
Next Day Air (1 business day): Shipping rate is calculated based on weight and location. Saturday delivery is available at an additional charge and must be requested via e-mail after the order is placed.
Shipping to Military, Hawaii, Puerto Rico, Alaska and other territories are subject to an additional shipping charge. Rates are provided at checkout.
International Shipping please find rates at checkout.
Returns are accepted within 30 days of purchase. You must first contact us to receive a return authorization number before making a return. Unauthorized returns will be refused.
Refunds can be obtained within 30 days of purchase for any unused merchandise, EXCEPT ELECTRICAL APPLIANCES, in its original purchase condition and packaging.
Image Beauty does not provide refunds on electrical appliances (blow dryers, flat irons, etc..). Appliances are eligible for store credit in the form of a gift certificate, or exchange only within 30 days of purchase.
Used product, if still in reasonable condition, can be returned for exchange or credit within 30 days of purchase.
We do not accept returns on used hair color or personal items such as hair brushes, hair ornaments, hair extensions, accessories, nail clippers & more.
Please view our entire shipping & return policy here
These irons are truly 1 pass and it really does leave your hair silky and shiny as destined in the description. They also form beautiful curls with one pass as well. The only con is that they burn out in about 2 years. My first pair stop getting hot so after much research and many YouTube videos I purchased a Babyliss Pro brand because I didn’t want to wait on the shipping. My hair just didn’t have the shine or look as healthy as it did when I used the X5, so I returned the Babyliss and purchased another X5 iron. I am African American with 3 daughters. My daughter’s hair does not have relaxers but after using this iron their hair has so much body and looks relaxed with only 1 pass. Great Iron!!!
I have shorter hair now so the 1 inch nano ceramic flat iron turned out to be the perfect answer to straightening my short hair. I also liked how smoothly it glides along the hair shaft as I use it. A great product!