Orders received before Noon ET, Mon-Fri are usually shipped the same day depending on product availability.
Standard Shipping (2-6 days): Flat Rate of $5.95 for any purchase under $55.00. FREE for orders over $55.00. Delivery is made by USPS.
UPS Ground (1-5 business days): Flat Rate of $10 for any purchase under $55.00. Orders between $55 and $100 it is a $3.00 Upgrade. Orders over $100 receive FREE UPS Ground Shipping.
2nd Day Air (2 business days): Shipping rate is calculated based on weight and location.
Next Day Air (1 business day): Shipping rate is calculated based on weight and location. Saturday delivery is available at an additional charge and must be requested via e-mail after the order is placed.
Shipping to Military, Hawaii, Puerto Rico, Alaska and other territories are subject to an additional shipping charge. Rates are provided at checkout.
International Shipping please find rates at checkout.
Returns are accepted within 30 days of purchase. You must first contact us to receive a return authorization number before making a return. Unauthorized returns will be refused.
Refunds can be obtained within 30 days of purchase for any unused merchandise, EXCEPT ELECTRICAL APPLIANCES, in its original purchase condition and packaging.
Image Beauty does not provide refunds on electrical appliances (blow dryers, flat irons, etc..). Appliances are eligible for store credit in the form of a gift certificate, or exchange only within 30 days of purchase.
Used product, if still in reasonable condition, can be returned for exchange or credit within 30 days of purchase.
We do not accept returns on used hair color or personal items such as hair brushes, hair ornaments, hair extensions, accessories, nail clippers & more.
Please view our entire shipping & return policy here
Works well does not bother my allergies
I use this developer to bleach my hair. I have brown hair, but very fine and delicate, so it gets bleached also with a 10 vol developer. It works wonders, together with the Pravana powder it bleaches my hair to a very pale blonde without much damage as far as I can tell. A suggestion though: they say you should use powder together with the creme at a ratio of 1:3. I find this to be wrong: with my fine hair it works very very well also just with a 1:1, 1:1,5 max. Plus my scalp doesn't like it with too much creme (I have also delicate skin). I leave it on for 50 minutes, which is almost the maximum time. Just do a patch test first, also for your scalp, and you'll see pretty quickly which mixing ratio works for you, but start low. Worst that can happen is that it doesn't bleach properly :)
Recommended great for gray hair